Delivery Information • Remnant Kings

At Remnant Kings we offer a range of delivery options to suit you. Please note however that we can only deliver to customers within the UK and Northern Ireland.

Standard Delivery

Standard delivery is FREE on all orders of £75 and over with Remnant Kings. This is subject to availability on orders delivered to the mainland UK only and does not include gift vouchers or Express Delivery.

Delivery Options:

Delivery Price Information
Collect from one of our stores FREE Remnant Kings are delighted to now offer a click & collect service! Simply place your order online, select Click & Collect and choose one of our stores to pick your order up from. All products are eligible but please be aware of the following: Cut items are non-refundable unless they are damaged or incorrect Some fabrics and cushions are not held in stock and are ordered per customer, if this is the case, we will inform you as soon as possible. Orders will take 5-7 working days to be ready for collection depending upon which store you choose to collect from. Payment will be processed when your fabric is cut and ready for collection and you will receive an email from us letting you know your order is ready for collection, please wait until you receive this before visiting us to collect. You’ll need to bring along your order confirmation or collection email to pick up in store.
Small Package Delivery (only available on orders of £10 or less) £2.95 Available on deliveries to mainland UK only. Ordinary inland 2nd class post. Products purchased must fit in a 353mmx250mmx 25mm envelope. Please do not select this delivery option when buying PVC to avoid product creasing. Please note that this form of delivery is not trackable. Please allow up to 10 working days.
Standard Delivery (on orders of £74.99 and less) £4.95 Available on deliveries to mainland UK. Delivery by courier. Please allow up to 3-5 working days. A signature will be required on delivery.

* Certain products have longer leadtimes (up to 7 working days). Where applicable this is detailed on the product page. Please also be aware that large meterage orders may also have a longer lead time to ensure fabric is delivered as one piece from the same dye-batch.
Standard Delivery (only available on orders of £75 and over) FREE Available on deliveries to mainland UK. Delivery by courier. Please allow up to 3-5 working days. A signature will be required on delivery.

* Certain products have longer leadtimes (up to 7 working days). Where applicable this is detailed on the product page. Please also be aware that large meterage orders may also have a longer lead time to ensure fabric is delivered as one piece from the same dye-batch.
Express Delivery £7.95 Available on deliveries to mainland UK. Delivery by courier. Please allow 2 working days. A signature will be required on delivery. Please note orders not processed Saturdays, Sundays or Bank Holidays.

* Express Delivery option not applicable for products with longer leadtimes (up to 7 working days) or on our Made to Measure service.
Non-Mainland UK Delivery £8.95 Available on deliveries to non-mainland UK including Scottish Islands and Northern Ireland. Delivery by courier or Royal Mail Special Delivery, dependant on weight. Please allow up to 3-5 working days. Please note orders not processed Saturdays, Sundays or Bank Holidays. It is not recommended that PVC is purchased for delivery to the Scottish Islands and Northern Ireland as product creasing may occur.
International Delivery   See International Rates below.

If we are unable to meet the promised delivery date (as detailed above) ie. in the unlikely situation of us not having the item you require in our central stock, we will contact you on the same, or the next business day, to advise. Please be aware that large meterage orders may have a longer lead time to ensure fabric is delivered as one piece from the same dye-batch.

General Delivery Information

  • Please note that once your order has been despatched we are unable to change a delivery address. Please allow an extra working day for deliveries over UK Bank Holidays.
  • We process online orders Monday to Friday (9.00 – 17.30). Orders received pre-1pm (Monday to Friday) will be dealt with that working day. Orders received post-1pm (Monday to Friday) will be dealt with the following working day. Orders received on Saturdays, Sundays and Bank Holidays will be dealt with the following working day.
  • On rare occasions, some items may be delivered outside the published timed windows.
  • Made to measure items take up to six weeks to deliver from the date you place your order. We will keep you fully informed of delivery times on this service.
  • Orders placed through 'Curtain Express' are treated as separate transactions from orders placed on remnantkings.co.uk, and as such different delivery charges will apply. See Curtain Express for full information.

Taxes & Duties

  • Deliveries outside the UK are subject to customs, legal, regulatory and certain practical restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from us.
  • Please ensure that you enter the correct international delivery address and postcode. If the address is entered incorrectly or if customs duties or formal customs entry are required, the delivery may be delayed. We are unable to offer you any assistance if either issue arises.
  • Please note that many countries have import restrictions on certain products or materials. You are responsible for checking with the local customs authorities before placing an order for international delivery. We are unable to offer you any assistance in this regard.
  • If the international delivery is outside the EU, is it advisable to keep your total basket value below the customs duty threshold of the destination country. Please check thresholds and duties for the international delivery address before placing an order.
  • You are responsible for assuring that the product can be lawfully imported to the destination country.
  • When ordering from us, the recipient is the importer of record and must comply with all laws and regulations of the destination country.

International Delivery Prices


 
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